FAQ

Answers to all your questions (and those you didn’t know you had)

How it works?

During the application process, you’ll see information boxes designed to help you answer the questions. If you’re not sure about something, simply answer to the best of your knowledge and mention your concerns to the broker who contacts you.
You have various options when it comes to finding the name of a broker or brokerage firm. You can refer to the "Partners" page on Demano’s website under the "About" tab, where you’ll find a list of all the brokerage firms partnering with Demano.
You can also identify your broker by referring to the original quote sent to you by Demano; your broker’s name will be listed on it.
Finally, you can get in touch with us using the "Contact" page on our website.
Yes, absolutely. Simply click on "Save your quote" at the bottom of your screen. You’ll receive an email with all the information you need to continue your application within 30 days.
No, Demano is a platform that allows you to submit your insurance application to various insurers at the same time with a view to identifying the best offer.
Demano also puts you in touch with insurance brokers who can guide you.
In addition, Demano is duly registered as an insurance brokerage firm with Quebec’s Autorité des marchés financiers.
Whatever your situation, we encourage you to complete your quote application to the best of your knowledge. If Demano has the most accurate information possible on your situation, then we can provide you with custom-tailored offers. In addition, the broker will be able to help you select coverage that meets your needs.
The brokerage firm you were referred to has the required information to contact you by phone. If you don’t receive a call-back within 48 hours (not including weekends), please email us via the "Contact" page on Demano’s website.
You should talk to your broker. The broker’s role is to advise you on your insurance coverage and to help you select the best insurer. At Demano, we’re here to make your search easier!
No, for the purposes of your insurance application, you will obtain quotes and prices from various insurers. When you are contacted by a broker, you will be able to benefit from his or her guidance prior to finalizing your purchase.
We use SMS authentication, rather than email. That way, we can provide you with a quote more quickly (i.e. fewer clicks for you). It’s a big plus for you when the client experience is so easy and efficient!
Absolutely not. In fact, by completing your insurance application with Demano, you can compare the prices charged by various insurers while also receiving advice from a broker. Whatever you decide about your insurance product, we do not receive any sales commission.

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