We collect, use and communicate personal information about you for various reasons, in particular to:
On our Platform, we use Google Analytics, a tool used to generate reports on users’ website interactions.
Relying primarily on cookies, Google Analytics collects information concerning your navigation on our Platform. This information is then transmitted to Google and stored on servers typically located in the United States. Google cannot communicate this information to any third parties, with the exception of certain specific circumstances, e.g. in the event of a legal obligation or if third parties are processing data on Google’s behalf.
The information collected by Google Analytics includes, for example, the pages you consult, your interactions with content, your type of browser and operating system, your IP address and the date, time, duration and frequency of your visits.
Google only uses the information collected to produce statistics and reports on navigation on our Platform. This enables us to improve our services.
For further information, please consult Google Analytics’ website and its confidentiality policy.
If you do not wish to transmit information to Google Analytics, you can download and install this module in your Web browser.
We do not transmit any personal information collected by our Call Distribution System or our Platform’s intermediary to
anyone without your consent. You can withdraw your consent regarding the
communication or use of your information by submitting a request to us to that effect, as
In accordance with applicable legislation, we maintain the accuracy and confidentiality of the personal information we collect with respect to users who access our Platform and use our various services.
However, we reserve the right to disclose such personal information if we are required to do so by law or if we believe in good faith that such a move is necessary to ensure compliance with the law or with a legal proceeding, and/or to protect us, defend our rights or property and/or to prevent and detect illegal activities and fraud and/or to evaluate and improve security protection measures.
To meet your needs, however, some of your personal information may still be communicated to brokerage firms with which Innovation does business and to certain insurance companies, as applicable. Some of your information may also be communicated outside Quebec, depending on the location of the insurance companies with which we currently have a partnership or will have in the future.
In addition, a person in charge of data protection ensures that Innovation handles the personal data it holds in accordance with applicable laws and regulations. This person is currently Éric Manseau, Director of Courtage Innovation Inc., who may be reached via email at firstname.lastname@example.org or by telephone at (450) 674-6258.
We take reasonable security measures to protect your personal information from
unauthorized access. Our Platform has an SSL certificate designed to keep data and
transactions secure. Only authorized persons have access to this information.
However, please be advised that emails are not always a secure means of transmitting information. We cannot guarantee that information transmitted via email will not be lost, altered or used fraudulently or illegally.
by submitting a request to that effect and by following the steps detailed below. You may
also request that your personal information be rectified. However, your right to access or
make corrections to your personal information is subject to applicable legal restrictions.
This Confidentiality Policy may be updated from time to time, in particular due to legislative changes and our marketing activities. You are therefore requested to review this Policy regularly. Any changes will take effect automatically as soon as they are made; the most recent version will be posted as an update notice on the website. Using our Platform or continuing to provide us with your personal information after an update notice has been posted will constitute your acceptance of these changes.